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Request for Product Return, Communication with Retailers & Cease Sales of:
PN 79630, ProVantage Plow Lift
PN 80677, ProVantage Plow Lift Service Kit
Warn has identified an issue with the ProVantage Plow Lift [PN 79630] that may cause it to cease operation (stop
working). Therefore, Warn Industries requests that you immediately cease all sales and shipments of the
products listed above. Please contact all dealers to whom you have sold this product and request that
they immediately return their stock to you.
We are actively working on a replacement Plow Lift, but do not have a replacement at this time.
However, an alternative to the ProVantage Plow Lift, is any WARN RT, XT or MT winch. To keep
consumers' plows operating during this winter season, Warn is offering the following return and rebate
program:
CONSUMER RETURN AND $200 REBATE PROGRAM:
All consumers that have purchased a ProVantage Plow Lift [PN 79630] and return it for credit (as outlined below),
are eligible to receive a $200/USD rebate on any new WARN RT, XT or MT winch purchased as a
replacement for the Plow Lift. This rebate will be available for purchases and returns made within the
one (1) year warranty period of the product's original purchase date.
For consumers, the Plow Lift return and $200 rebate program will involve:
| STEP 1: | Consumer is notified of Plow Lift issue by Dealer, or Consumer contacts Dealer if Plow
Lift stops working. Consumer may also be notified through their direct communication
with WARN's customer service department. |
| STEP 2: | Consumer removes Plow Lift from ATV/UTV, including strap, switch and wiring. |
| STEP 3: | Consumer returns Plow Lift to point of purchase for full credit and receives credit receipt. |
| STEP 4: | Consumer purchases any new WARN RT, XT or MT winch. |
| STEP 5: | Consumer sends the following documentation to WARN: (Full details on rebate form)
Documents that are required for $200 rebate to be issued include:
| 1. | Original sales receipt for the ProVantage Plow Lift and/or Plow Lift Service Kit
purchased in the United States or Canada. |
| 2. | Original credit receipt for the return and refund of the ProVantage Plow Lift or Plow
Service Kit. |
| 3. | Original sales receipt for a new WARN RT, XT or MT winch purchase. |
| 4. | Rebate form |
| | STEP 6: | Warn verifies rebate documentation and sends consumer a rebate check for $200/USD.
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As an example, this rebate will allow the consumer to purchase a WARN RT25 or XT15 winch and
winch mount for about the same price as they originally paid for the ProVantage Plow Lift ($279).
If you purchased a Moose Plow Lift click here for your replacement/rebate options.
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